QUEBEC CITY – EXFO Inc. has acquired the business of Aito Technologies, a customer experience analytics for mobile network operators (MNOs), through an asset purchase deal. Financial terms of the deal were not disclosed.
Based in Espoo, Finland, Aito Technologies offers customer experience analytics software that unifies business, network, product and customer data for real-time analysis, discovery, reaction and decision support for a wide range of users and decision-makers within a wireless operator organization.
EXFO said that it will combine the powerful analytics software capabilities of Aito Technologies with its range of wireless products, systems and solutions to provide MNOs with heightened, end-to-end visibility of their 3G and 4G/LTE network infrastructures.
"Aito Technologies' software suite is already deployed at about 10 wireless operators globally, helping them obtain actionable information to better manage customer experience over their 3G and 4G/LTE networks," said EXFO chairman, president and CEO Germain Lamonde, in the announcement. "We are combining Aito's capabilities with EXFO's suite of instruments, systems and solutions—especially with our powerful wireless PowerHawk Pro analyzers—that will provide MNOs with contextually relevant analytics and valuable insight to improve end-user quality of experience, enhance network performance and drive operational efficiencies."
