OTTAWA – The CRTC reports that the number of National Do Not Call List complaints about telemarketers dropped by nearly 7,000 the previous month to about 11,000 complaints in September.
The CRTC also reported it started two new investigations in September, closed 22, and has 119 still active. It made 191 citations to notify telemarketers that the Commission had received consumer complaints alleging that the telemarketer has violated the Unsolicited Telecommunications Rules.
The citation identifies the alleged violations and notes the specific corrective action to be taken. The citation sets out the process to be followed should the telemarketer choose to provide a defence. The citation also advises the telemarketer that further violations may result in a notice of violation with the possible imposition of an administrative monetary penalty.
It did not issue any Notices of Violation in September for corrective action either not being voluntarily taken, or where there is a serious breach of the rules and it sets out an administrative monetary penalty.
It did impose one Administrative Monetary Penalty where a telemarketer is found to be in violation of the Unsolicited Telecommunications Rules.
