Telus asks CRTC for transparency-in-wireless public hearing

GATINEAU – Canadian consumers need their wireless companies to be much more transparent when it comes to contract terms and other matters, so the industry should have national standards when it comes to the provision of wireless services, Telus told the CRTC on Wednesday in calling for a public hearing on transparency in wireless. The call for that new process came in a letter to the Commission from the company’s senior vice-president of government and regulatory affairs, Michael Hennessy, where he denied an accusation leveled by the Public Interest Advocacy Centre that Telus routinely charges wireless customers for 30 additional...