MONTRÉAL – Videotron says more than a million households now subscribe to either its triple or quad play bundles (cable TV, Internet, residential phone, mobile phone).
“We have achieved this key milestone thanks to our 6,000 dedicated employees,” said Robert Dépatie, President and CEO of Videotron. “Day after day, they work hard to make life easier for our customers. Videotron’s employees are Quebecers working for Quebecers, doing their utmost to deliver the best customer experience.”
Videotron boasts a satisfaction rate of more than 98% among customers with three or four products. That record has yet to be equalled claims the company. In 2012, a Léger Marketing survey rated Videotron the most respected telecommunications company in Québec for the seventh year in a row.
As of June 30, 2012, Videotron was serving 1,837,900 cable TV customers, including 1,425,000 subscribers to its digital service. Videotron is also the Québec leader in high-speed Internet access, with 1,341,100 subscribers to its cable service as of June 30, 2012. As of the same date, Videotron had 347,600 subscriber connections to its mobile telephone service and was providing cable telephone service to 1,223,400 Québec households and organizations.
