The TUESDAY INTERVIEW: Consumer media missed the mark on wireless 911 story, say Rogers execs

TORONTO – There were a spasm of news stories just after the holidays that highlighted the need for better emergency 911 service for wireless phones in Canada. There have been a few accidents, and in one case, a fatality, that might have been averted if emergency personnel had been better able to pinpoint where a wireless caller was at the time they called. And there is no doubt that better 911 service for wireless phones is, of course, a necessity here in Canada. However, the stories in the consumer press centred on how the wireless industry in Canada hasn’t wanted...