CRTC urged to crack down on telecom fraud

PETERBOROUGH, ON – The CRTC must protect consumers instead of allowing carriers to inflict fraud-generated fees on victims, says the president of telecom expense management firm Gill Technologies.According to George Gill, sophisticated attacks on voice mail and other incidents of “telehacking” can leave consumers owing thousands of dollars in charges. He is calling on the Commission to investigate the issue and develop tougher regulations.“Beyond basic, user-centric precautions such as strong passwords, responsibility for secure telecommunications obviously rests with carriers”, Gill wrote in a letter dated September 21, 2009. “Under the current regime, carriers suffer a conflict of interest where preventing...