GATINEAU – The CRTC will seek a third party to investigate National Do Not Call List (DNCL) and telemarketing complaints, it announced today.
The third party will work closely with the National DNCL operator – which will be Bell Canada, the Commission announced in December – and the CRTC to ensure that complaints are dealt with consistently and in a timely manner.
All telemarketers, including those making exempt calls, will pay fees to the investigator to cover its costs. The fee amount will be determined once the successful bidder has been selected and is expected to be approximately $100.
The Commission will issue a Request for Proposal before the end of February 2008 to solicit bids from parties interested in undertaking the investigative role.
With this announcement, the CRTC is another step closer to launching the National DNCL and enforcing the new telemarketing rules.
