8-1-1 code reserved for telehealth services
OTTAWA – The CRTC has turned down a request from the Canadian Common Ground Alliance (CCGA) to broaden the use of the 8-1-1 dialing code to include access to an underground infrastructure locate service in conjunction with its current use for a non-emergency telehealth triage service. Under the North American Numbering Plan, unique three-digit (N-1-1) codes are assigned to provide abbreviated dialing access to non-commercial services that serve the broad public interest. The Commission assigned the 8-1-1 code for access to non-urgent health care telephone triage services, also known as telehealth services. Telehealth services are provided by provincial and territorial...
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