Cable & Telecom

8-1-1 code reserved for telehealth services

OTTAWA – The CRTC has turned down a request from the Canadian Common Ground Alliance (CCGA) to broaden the use of the 8-1-1 dialing code to include access to an underground infrastructure locate service in conjunction with its current use for a non-emergency telehealth triage service. Under the North American Numbering Plan, unique three-digit (N-1-1) codes are assigned to provide abbreviated dialing access to non-commercial services that serve the broad public interest.  The Commission assigned the 8-1-1 code for access to non-urgent health care telephone triage services, also known as telehealth services.  Telehealth services are provided by provincial and territorial...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.