Next-gen 9-1-1 implementation dates in jeopardy

By David Farnes GATINEAU - The CRTC Emergency Services Working Group has notified the CRTC the mandated Next Generation 9-1-1 implementation dates are in jeopardy due to the Covid-19 pandemic. The availability of IP Voice service by 9-1-1 service providers (Bell, SaskTel and Telus) is to be made available to 9-1-1 call centres by June 30, 2020. Real-time text functionality is to be made available by December 31, 2020. The current 9-1-1 service technology is mandated to be decommissioned on June 30, 2023, but all of these dates are in jeopardy as the world scrambles to adapt to the crisis...