Talent Enablement Manager – Eastlink

Halifax, NS, Canada
Wednesday, August 11, 2021
Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia, that has consistently been a leader in delivering creative competitive, customer focused telecommunications solutions. Serving a customer base across seven provinces, Eastlink’s advanced solutions include Internet, mobile TV, telephone, security and automation, data communications and exclusive, locally-produced programming on Eastlink TV.

Is tracking and improving service delivery metrics for talent programs one of your key capabilities? As Talent Enablement Manager you will focus on efficient, quality talent service delivery that provides great employee and manager experience. In this role, you will execute key talent functions including talent pool management, assessments, reviews, calibrations and training. You will have the ability to work in a flexible environment, with a combination of time spent in the office and at home.

Accountabilities:
You will use leading practices to implement a Talent Enablement strategy in line with the organization’s vision;
You will assess the current talent pools to highlight gaps in competencies, roles, and worker development, as well as to explore ways to sustain and enhance the organization’s future capabilities through succession planning;
You will develop curriculum and/or implement training programs and deliver training on a variety of leadership and operational development learning topics;
You will be accountable for enhancing and managing talent programs to strengthen the quality of talent throughout the business;
You will assist with building and designing a performance culture that optimizes employee engagement, performance, development and a diverse and inclusive work environment;
You will assess the environmental factors, including technology impacts, on the current workforce talent maturity in order to inform the Talent strategy;
You will connect with others within HR to enable predicting trends in talent, skills and influence the design of the workforce;
You will promote Talent Management and Development material, content and programs to empower the business to identify and develop top talent;
You will partner with Talent Acquisition team and the business to proactively shape a robust workforce and talent pipeline;
You will continuously evaluate and enhance the effectiveness of talent development tools and processes (e.g. Talent pools and role profiles) in alignment with the HR/Talent strategy;
You will partner with the HR Analyst to interpret business results, and critically review Talent Enablement data to analyze performance, evaluate technologies, set goals, drive improvements, and inform Talent Enablement strategies;
You will support with the development of strategies to identify the most effective means of attracting and selecting top caliber applicants;
Required Skills and Competencies:
Talent Enablement strategy implementation
Talent Enablement processes and operations
Addressing and prioritizing overall talent needs
Customer experience
Ability to coach and train team members
Resourceful and hold strong problem-solving capabilities, with excellent attention to detail
Continuous Improvement Mindset
Education & Experience:
Master’s/Bachelor’s in HR/organization psychology and/or professional qualification
Preferred +6 years of experience in organization development
An equivalent combination of education and experience may be considered
Advanced skill level in MS Office applications (Word, Excel, Power Point)
Why Choose Eastlink?
Eastlink’s commitment to excellence, by constantly challenging the status quo, driven by the needs of the customer, has led to Eastlink holding the designation as one of Canada’s Best Managed Companies for 15 years.

Its customer service excellence is a key part of the Eastlink brand, which is only possible because of the focused efforts of Eastlink’s dedicated team, so Eastlink is equally passionate about its 1400 team members. Eastlink works hard to create an environment that creates and rewards innovation, challenges the status quo, embraces change and empowers the individual to deliver exceptional service to internal and external customers. Providing growth and development opportunities with on the job experience, combined with the training and tools to get things done is core to the Eastlink culture.

Eastlink is proud of their agile and customer focused organization with a flat organizational structure that results in a practical and get it done approach that drives to constantly raise the bar while also making customers and team members feel like a member of family.

Creating a positive employee experience through Equity, Diversity and Inclusion initiatives is extremely important to our culture! Dedicated to reflecting the customers and communities we serve, we embrace diversity and inclusion throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

If you are ready to explore an exciting career at Eastlink, your journey begins here.

Apply now

Our industry and COVID-19

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