Supervising Technician, Digital and Radio Presentation (MTIS) – CBC

Job Family Technical and Production
Primary Location Toronto

Position Language Requirement English Only

Language Skill Level (Reading) –
Language Skill Level (Writing) –
Language Skill Level (Speaking) –

Status of Employment Permanent
Work schedule(s) Full-time

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Your role

Media Presentation is looking for a supervising technician who can provide specialized technical guidance and support to operating technicians, supervising technicians and management.

You will undertake the overall coordination of assigned programs, areas or projects in Digital and Radio Presentation. Creative problem solving is required to resolve operational and technological challenges and to assess and optimize the use of interdepartmental resources. You will on-board and train new technicians and help roll out new technology and workflows. You will often work independently and operate in a variety of Presentation roles as required.

You will divide your time between Digital and Radio Presentation and will be able to prioritize their time effectively. The scheduled shift is 3pm-11pm ET Monday through Friday, with the flexibility to adjust to production demands as needed.

Key tasks:

Arranges and conducts training for new staff and other technicians as required.
Reviews and updates discrepancy reports and quality of experience monitoring tools; troubleshoots found issues and communicates progress with management.
Creation of documentation to support the implementation of new equipment and new workflows.
Provides assistance and advice on operational requirements in terms of equipment, facilities and personnel.
Within delegated limits, plans, assigns, coordinates and checks the work of assigned staff and reports on matters related to job performance, conduct and safety.
Performs all or part of the function or duties of equivalent or lower classifications including editing and file delivery.
Participates in the implementation of new technology and workflows and the RFP and vendor selection process
Attends meetings acting as a representative for Digital and Radio Presentation.
Liaises with Production partners to coordinate day-of specials/Hotlines (Radio).

We are looking for a candidate with the following:
Relevant knowledge and understanding of various broadcast technologies and will stay informed on technological advancements .
Superior knowledge and understanding of current broadcasting automation systems, a strong understanding of radio and digital audio paths, signal processing and transmission in order to troubleshoot issues.
Knowledge and good understanding of general Presentation procedures and recovery practices.
Proficiency in content presentation systems including automation, networking, video signal routing.
An understanding of computer networking principles, protocols and practice, including Internet file transfer technologies and methodologies .
Strong project management skills, including ability to prioritize independent work and collaboration with our partners in Engineering and Maintenance .
Strong technical skills and superior working knowledge of technical functions in the Media Presentation Centre including Presentation Integration, Master Control and Traffic.
Excellent communication skills — to be applied both in coordinating the work of staff and reporting and resolving discrepancies and issues as required.
Ability to work without direction and conduct ongoing reviews of the operation and operating procedures, technical standards, and submitting recommendations and implementing improvements
An ability to work well under pressure.
Strong initiative.
Relevant professional and/or academic experience.

Candidates may be subject to skills and knowledge testing.

If this sounds interesting, please click on ”Apply online”. We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Wherever in the wording of the job description either gender is used, it shall be understood to include all genders.

Apply now

Our industry and COVID-19

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