Service Technician – Bay Roberts/ Carbonear, NL – Eastlink

Bay Roberts, NL, Canada Req #1186

As one of Canada’s Best Managed Companies, Eastlink takes great pride in delivering advanced technologies/services that connect its customers to the things and people that matter most. Powered by state-of-the-art fibre optic and mobile networks, we bring world-class communications and video entertainment services including high speed internet, mobile, TV, telephone, security and automation, data communications and exclusive, locally-produced programming to residential, business and public sector customers across Canada. Headquartered in Halifax, Nova Scotia, Eastlink operates with an employee base of over 1300 people who serve customers in NS, PEI, NL, NB, ON, AB, BC and Bermuda.

Eastlink is currently seeking a Service Technician to join our team in Bay Roberts/ Carbonear, Newfoundland. The successful candidate is required to reside in or be willing to re-locate to this management area.

As a member of an experienced in-field technical team, the Service Technician will be responsible for providing superior customer service to our customers through the identification, troubleshooting and correction of service problems in the outside plant for both forward and return path. This will include any faults found from the mainline through to the customer’s premises, which would impair the operation of Eastlink’s services. Committed to maintaining our outside plant network in a timely and effective way, you will work towards the ultimate goal of providing the superior services that Eastlink is known for.

Eastlink provides in-house technical and safety training as well as training on specific services and duties that will increase with experience to ensure you have the skills to succeed.
As the ideal candidate, you are a professional, customer orientated individual who has strong problem solving skills, technical aptitude and enjoys working in a fast paced customer facing work environment. You are a graduate of a recognized Electronics program. Relevant industry repair and maintenance experience is considered an asset. NCTI or SCTE training is considered an asset. Committed to fostering a safe work environment, you proactively demonstrate Occupational Health & Safety work safe practices. Able to travel throughout the region, you require a valid driver’s license coupled with a satisfactory driving record. As part of the recruitment process a drivers abstract and criminal background check will be requested.

You also have the ability to do the following:

• Work rotating shifts, including nights and weekends, holidays and emergency situations
• Manually lift, push and pull up to 90 lbs
• Work in inclement weather conditions (including snow, rain & cold)
• Kneel, crouch and work above shoulders on occasion
• Work safely aloft from a ladder, pole gaffs, or bucket truck near energized equipment and/or power lines

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Dedicated to reflecting the customers and communities we serve, we embrace diversity and inclusion throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

If you are ready to explore an exciting career at Eastlink, your journey begins here.

Apply now

Our industry and COVID-19

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