Posted March 6, 2018 1 year 7 months ago

Regulatory Analyst

Job Type: 6-month contract with possibility of extension or permanency

Salary: $60,000 - $72,000 per year, depending on experience

The Commission for Complaints for Telecom-television Services (CCTS) is a customer-oriented organization located in downtown Ottawa. We have a need for a regulatory analyst.

The organization’s mandate is to review and resolve consumer and small business telecommunications and television complaints after interaction between the complainant and the service provider has failed to produce a satisfactory outcome.

Reporting directly to the Director and Regulatory Counsel, the regulatory analyst will be responsible for: (i) supporting the provision of advice and support to senior management as it relates to all regulatory work undertaken by the CCTS; (ii) supporting the administration of the CRTC-imposed codes of conduct under the CCTS’ purview, including developing and updating code annotations; (iii) supporting the production of case summaries, case studies, interpretive memos and correspondence to various stakeholders regarding same; and (iv) assisting with regulatory proceedings.

Qualifications and Education Requirements

  • Minimum of one to two years’ experience in law and regulatory policy, and preferably experience with the telecommunications or broadcast industry, and consumer and social policy
  • Excellent research and analytical skills, and be proactive, with the ability to take ownership of work and manage multiple projects
  • Excellent English written and oral communications skills and good French comprehension skills
  • Strong teamwork skills, including an ability to work with colleagues as well as external stakeholders is required.
  • Post-secondary education in a related field is required, with preference given to candidates with a J.D. or LL.B., and Call to the Bar in a Canadian jurisdiction.

The CCTS is committed to developing an inclusive, barrier-free selection process and work environment. If contacted in relation to a job opportunity or testing, you should advise us in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received in relation to accommodation measures will be addressed confidentially.

To apply, please send your cover letter and résumé by March 16, 2018 to Geoff White: