Halifax, NS, Canada
As one of Canada’s Best Managed Companies, Eastlink takes great pride in delivering advanced technologies/services that connect its customers to the things and people that matter most. Powered by state-of-the-art fibre optic and mobile networks, we bring world-class communications and video entertainment services including high speed internet, mobile, TV, telephone, security and automation, data communications and exclusive, locally-produced programming to residential, business and public sector customers across Canada. Headquartered in Halifax, Nova Scotia, Eastlink operates with an employee base of over 1300 people who serve customers in NS, PEI, NL, NB, ON, AB, BC and Bermuda.
The Radio Access Network (RAN) Specialist will report to the Manager of Radio Network Engineering this position focuses primarily on the back office nodes required for the operation of EastLink’s Radio Access Network, including the Radio Network Controller (RNC) and elements required for Eastlink’s Award Winning 100% LTE Network. This role is considered to be a hybrid role and will require some time in the office on 6080 Young Street, Halifax, NS and will have the flexibility to Work At Home some of the time.
You are highly adaptable and enjoy working in an evolving business. You bring a sense of timeliness to all that you do and you enjoy the challenges associated with delivering measurable results in a fast-paced organization. You thrive in a “hands-on” environment with a results-oriented style, strong analytical skills, and a proactive approach to problem-solving.
Duties and Responsibilities:
TNDCIQ file creation and verification.
WRAN/LTE feature research, evaluation, recommendation, selection and lab network trailing.
RNC/LTE Software maintenance and upgrades.
WRAN/LTE feature activations working with cross departmental teams such as Core and VAS.
New hardware test and integration support
Site integration in RNC/OSS.
Daily top offender site monitoring and resolution.
Troubleshooting, alarm resolution and trouble ticket response.
RNC operational support.
Act as OSS-RC Functional subject matter expert for the Radio Network Engineering team.
Network change script creation.
Interfacing with equipment vendor for support, trouble ticket management and service level agreement compliance.
WRAN/LTE acceptance test planning and testing.
RNC/LTE baseline creations and updates.
RNC/LTE HW/SW capacity monitoring and planning and justifications.
As the successful candidate you have a Bachelor’s Degree in Electrical Engineering coupled with a minimum of 7 years’ experience with wireless access networks or an acceptable equivalent. You have extensive experience working with Ericsson LTE/5G networks and have experience in new feature testing in both lab and production environments along with experience monitoring, optimizing and troubleshooting LTE/5G transport. Experience managing IP network parameters, knowledge of network design fundamentals and practical knowledge of cellular network traffic analysis is also required.
Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Dedicated to reflecting the customers and communities we serve, we embrace diversity and inclusion throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
If you are ready to explore an exciting career at Eastlink, your journey starts here.