Program Manager – Rogers

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Rogers is investing in our network growth and expanding our Access Wireline Cable PMO team in order to reach more costumers and businesses nationally. The role of the Program Manager reports into the National Program Management Office (PMO) Access Network & Operations. In this role, the PMO team works closely with key functional areas of the business (Access Network, IT, Marketing, Finance, Procurement, Supply Chain, Customer Care, R4B, Network Development, etc.) to oversee the impacts, interdependencies and timelines between functional teams and working to ensure project initiatives meet the goals and objectives set forth by the senior and executive leadership teams. This group is responsible for delivering the overall Access Network capital plans on time and within budget.

The position is both technical and managerially demanding and requires a balance of program management technical skills, highly developed analytical skills, proven managerial skills, and team development / relationship skills. You will lead individual work streams as assigned by your manager. The successful candidate must be willing to work on the Eastern Timezone schedule.

Job Responsibilities:

Lead multiple cross-functional teams charged with implementing program objectives in addition to meeting program deadlines.
Define program goal and objectives and develop the program management plan
Responsible for the management of monthly CAPEX spend versus planned cost including all accrued costs
Establish project plan baselines including scope, schedule + sequencing and dependency analysis
Develop resource plans for all independent projects and manage budgets related to the capitalized cost of capital
Drive project execution, governance, monitor and track all project milestones and activities required by the business including the closure of all
Champion of the risk planning process and ensure weekly and monthly predictability KPIs by internal and external teams / organizations
Baseline and monthly forecasting of materials per project and adherence to inventory and working capital KPIs
Adherence to the change management process in terms of scope, budget and time plan
Ensure the quality of all deliverables with regards to all KPIs relevant to internal and external teams / organizations
Actively manage and drive subcontractors and supporting the Procurement organization with regards to the subcontractor balance scorecard
Evaluate opportunities for synergies and innovation using thorough data analysis and understanding of key cost / revenue drivers, technology, assumptions, and scenarios.
Drive the overall integrated project plan and provide regular and routine updates to leadership, including progress, risks and resolutions (this includes presenting to the senior leadership team from time to time as required).
Identify business / functional gaps, defining / re-engineering processes, technical solutions and developing recommendations to senior management prior to implementing plans in coordination with the business owners.
Actively assess and manage risks, issues and clearly communicate escalations as and when required. Ensure all risks, issues and escalations are brought to resolution in a timely and mutually agreeable manner.
Produce and distribute meeting agendas, presentations, thorough meeting notes and follow up on action items to resolution.
Identify and mitigate conflicts across functional areas and teams.
“See it, Own it, Solve it” mentality and the ability to incrementally improve inefficient processes and ways of working

5+ years of relevant work experience.
Advanced degree and / or Project Management Professional (PMP)
Five or more years of cable / wireline / fibre industry experience
Experience in Accounting / Finance, Network, IT, Agile, Product Development, Strategic Planning or Marketing
Proven ability to work cross-functionally across various organizations and the ability to influence / manage to drive results
Experience with development and delivery of executive communication including advanced knowledge of Excel, Word and PowerPoint
Knowledge and understanding of key business drivers, processes and systems
Ability to work independently, efficiently and effectively under extreme time constraints and deliver results by business-critical deadlines
Strong leadership abilities and documented management success record
Proficiency in engaging and influencing large teams and functional leaders. Comfortable with collaborating with all levels in the organization, including VP and SVP
Fluency in French (preferred, not mandatory)
Oracle knowledge
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Project Management & Information Technology
Requisition ID: 244084

Together, we’ll make more possible, and these six shared values guide and define our work:

Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

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Our industry and COVID-19

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