Product Designer, Web Experience, Digital Strategy and Products (English Services) – CBC

Job Family Media Production
Primary Location Toronto

Position Language Requirement English Only

Language Skill Level (Reading) –
Language Skill Level (Writing) –
Language Skill Level (Speaking) –

Status of Employment Permanent
Work schedule(s) Full-time

Work at CBC/Radio-Canada

At the CBC, we all have a story to tell. What’s yours?
If you share our passion for Canadian storytelling and you wish to help us engage with individuals and communities across our various digital platforms, this is where you’ll want to be!

Every day, you will have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of Canadians from various communities connect with our products, with one another, and with the diverse voices that make our country so unique.

You will have the opportunity to play a part in enlightening and entertaining Canadians through our innovative work in building the mediums that deliver our content. We are an innovative hub, where the talented professionals we work with are respected and valued for their contributions. Our product teams are vibrant and our work culture strives to achieve the highest standards of diversity and inclusion. We believe that hiring people with different career paths and backgrounds is fundamental in our shared success and in building healthy and highly performant teams. When you join our mission, you are not only shaping the vision of the CBC, but the future of our country.

Why is this role important?
If you want to enter the world of digital media and be part of the change and growth of one of Canada’s long-established and respected broadcasters, this is your chance.

Every day, millions of Canadians use to find out what is happening in our country. From news to sports to the arts to Indigenous to Being Black in Canada to kids and more, is a portal into Canadian life with the mission to serve all Canadians.

We welcome people who are strong collaborators and feel they can contribute in creative ways. If you’re passionate about Canada and you love interface design, working on an agile team, and bringing out the best in others, you’ll love working in the Web Experience team at the CBC.

Here’s why we should work together:

Our digital teams’ values – collaboration, learning, and continuous improvement – embody who we are as a people-focused, digital-forward employer. We follow lean startup principles and use an Agile approach. Our dedicated people managers work closely with every individual to ensure we are leveraging their strengths, championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC Digital Strategy & Products, we want you to be happy and feel good at work. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Perks you can look forward to:

Flexible work schedules, allowing you to prioritize yourself, your family and your work.
Work from home opportunities.
Competitive total rewards package.
20% of time for innovation, learning and development; wherever your interests lie.
Opportunities to work with cutting edge technology.
Opportunities for continued learning and professional development.
Opportunities to become a member of our Employee Resource Groups.
Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent.
A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.
A supportive management team committed to upholding the highest standards of diversity and inclusivity.
An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.

How you will make an impact:
Balance editorial, content and commercial requirements with human-centered principles and practices.
Design accessible web, app, and connected device experiences.
Partner with other designers and researchers to run experiments, conduct tests, and test hypotheses.
Socialize design patterns, facilitate co-creation, and foster a learning culture.
Examine choices and decisions through the lens of data.
Develop and maintain shared design libraries and standards that contribute to quality and cohesion.
Advocate for ethical, inclusive and cooperative practices.
Champion collaboration, learning and continuous improvement. Invest in our public service mandate to inform, enlighten, and entertain.

What you bring to our team:
Experience designing, prototyping and testing accessible apps and websites.
Experience interpreting quantitative and qualitative data and research.
Experience with information architecture, user research, usability testing, and workshop facilitation.
Experience developing and implementing evidence based design strategies that support business objectives and product strategy.
Experience documenting, communicating and presenting design work.
Experience estimating, planning and prioritizing work.
Portfolio that demonstrates four or more years of product design experience.
Bachelor’s or Master’s Degree in a design-related field, or equivalent work experience.

To Apply:

At the CBC, we recognize that not everyone takes the same path when it comes to building their skills. We value diversity of thought and of experience, and we are excited to hear from you! Hands-on experience, intelligence, innovation, a passion for learning, and a team-focused approach can combine to form the best set of qualifications. If you feel you meet most of the qualifications and you are excited by the possibility of adding to the rich culture of the CBC, take a chance and express your interest by applying now!

If you’re interested in reading more about the various backgrounds of the talented people that make up our teams, our exciting new projects, and what we’re currently working on, check out our Digital Labs blog on Medium!

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

If you have a need for accommodation during the recruitment and/or interview process, please contact

Wherever in the wording of the job description either gender is used, it shall be understood to include all genders.

Apply now