Manager Regional Sales – Rogers

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Reporting to the Director, Retail Operations, this position will lead regional sales teams to achieve KPI’s, improve processes and customer experience in retailer’s locations within assigned regions.

Responsibilities:

Manage regional territory to execute on key priorities and metrics within retailers locations
Develop quarterly , monthly and weekly tactical business plans to exceed all key objectives within assigned regions
Ensure teams build strong relationships with Retailers Managers and Sales force to deliver on priorities and results
Manage and execute regional investments related to customer and retailer programs within forecast/budget
Establish, build and maintain relationships with the key retailer management contacts to assist with the implementation of programs and initiatives
Develop and implement territory assignments and outbound call frequency schedules required to maximize productivity and sales results
Conduct analysis of regional market information and make appropriate recommendations to ensure continuous improvement in sales results
Liaison with Learning team, National Account management and Go to Market teams to ensure processes, communications and procedures are understood and executed effectively, while providing feedback to improve programs and execution
Communicate and support rollout to sales teams of new and/or improved procedures and programs to in improve customer and retailer escalations
Resolve exceptional customer issues and concerns pertaining to Rogers Wireless
Coach, train and develop the Retail Account Representative team

Qualifications:

Post-secondary education in a business-related discipline with between 7 and 10 years’ experience in the Telecommunications Industry
3 – 5 years Sales Management experience
Demonstrated technical competence with MS Office – Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment
Excellent analytical, problem solving, planning, and organizational skills
Solid interpersonal, communication, and relationship-building skills

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East – Store (333), Toronto, ON
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Account Management
Requisition ID: 212085

Together, we’ll make more possible, and these six shared values guide and define our work:

Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Apply now

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.