Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile, dedicated, problem solvers.
Job Description :
Cogeco is experiencing an exciting period of growth and is looking for dynamic, energetic and passionate team members who want to be active contributors in this exciting journey. This search is to fill a role for a Marketing Communications manager who will be focussed on supporting our customer base in Ontario
Under the supervision of the Marketing Communications Director, the communications manager will be responsible for the delivery of marketing communications campaigns with a focus on our current customer base (loyalty) while working in collaboration with our agency partners. Their role would be to ensure the planning, development, creation and delivery of tactics for our residential customers for our TV, Internet and phone service. Their expertise will be invaluable in the collaboration with our internal partners for communication strategies and producing multi-channel pieces (traditional and digital channels). They would also be tasked with creating different touch point sequencing in order to automate different programs to drive efficiency and agility. The applicant must have an overall knowledge of loyalty programs.
The communications manager must also work closely with our internal partners and stakeholders – marketing, web team, product and customer operations.
Under the supervision of the Marketing Communications Director, the role would be to develop and execute loyalty campaigns in collaboration with our internal (marketing) and external (agency) partners.
This includes but not exclusive to: brief analysis, creative briefs, creative reviews, production schedules, stakeholders approvals, website alignment, final campaign delivery, budget management and results reviews.
Owning delivery of loyalty campaigns to help drive up overall value for the Cogeco brand, products and services.
Build and deliver communications plans, leveraging 360 view for various communication models – from traditional tactics like letters to digital tactics like emails, SMS and social media notifications.
Must manage their program’s budget to allow for most effective allocation across different channels.
Track results to targets set and to support overall campaign improvements.
– Bachelor’s or Master’s degree in marketing or communications (or related field).
8 to 10 years of relevant experience in marketing communications at goods and services companies; experience in the telecommunications industry is an asset.
Bilingual (English/French), oral and written.
Ability to work under pressure, meet deadlines and manage multiple tasks at once.
Excellent verbal and written communications skills, presentation skills, and a team player.
Good analytical skills.
Comfortable with of social media platforms (Facebook, Twitter, LinkedIn) is an asset.
You’ll benefit from:
Flexibility: yes, we think that what you do matters. At work and at home.
Fun: we laugh a lot, it makes every day brighter.
Discounted services: we provide amazing services to our clients, and you’ll get them at home, because you deserve them.
Rewarding Pay: let’s be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it comes with a great culture.
Benefits: we’ve got you covered.
Career Evolution: join us and we will give you the tools to achieve your career goals!
Technology: you have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.
Cogeco Connexion Inc
Being inclusive is simply welcoming you to be yourself!
Being inclusive also means fostering a climate of trust and respect, and encouraging diversity and equity for every candidate wanting to be part of the Cogeco team.
Being inclusive allows us to reduce barriers in the workplace and to take actions to enable accessibility for all!
Being inclusive is more than a word, it’s our commitment to you!
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at firstname.lastname@example.org