Implementation Manager, IT Infrastructure

Our mission at NorthwesTel is to be the preferred supplier of high-value communication and entertainment solutions to Northern Customers.  As the first and only northern-based company to provide telecommunications across the North, we see a future where we will progressively build upon a legacy of achievement.  NorthwesTel recognizes that our best asset is our employees. We recognize that work-life balance and encourage community involvement.


We are currently seeking a full time permanent Implementation Manager ITI to join our IT Infrastructure team.


As our Implementation Manager, ITI you will:

  • Design and develop plans for capital projects, develop installation specifications and cost estimates.
  • Create implementation schedules, procure materials, equipment, engineering hardware and software, and develop work schedules and priorities.
  • Ensure work is being done to specifications and meeting timelines set out.
  • Monitor capital budget expenditures; performs systems testing and acceptance of project.
  • Create detailed circuit orders and documenting any “as-built” network construction.
  • Submit Requests for Change (RFCs) that adhering to ITIL change management guidelines.
  • Provided third level support across the organization.
  • Manager Capacity and availability management.
  • Provide input and solutions to Strategic planners, steering teams, the portfolio   management team, and the overall ITM business plan.
  • Assess technological business needs and develop business cases for technological solutions.


What you need to ensure you are successful in this role:

A diploma or degree in Computer Science and 3 to 5 years of experience working in various aspects of IS and 3 years experience relating to project and time management skills.  The incumbent should have demonstrated experience designing and implementing solutions, with a specialization in at least one of the following areas.


Servers and Operating Systems:

            Blade technology (e.g. Sun or HP)

            Virtualization Technology (e.g. VMWare ESX 5.0 and higher)

            Sun SPARC or Intel based servers

            Microsoft Server, 2008, 2012 (MCSE certification is an asset)

            Sun Solaris 9 or 10

            Other Unix or Linux flavors



            SAN or NAS technology (e.g. HP Storage Works or NetApp)

            Backup and recovery

            Disaster Recovery



            IP routing protocols

            Ethernet switching

            Cisco or Juniper network equipment (CCNA or Networks + an asset)



            Monitoring technologies (e.g. SNMP)

            Monitoring Software (e.g. CA eHealth, Spectrum)



            Email Platforms (e.g. MS Exchange, Novell GroupWise, Sun Messaging Server)

            Web Mail

            SPAM Management tools (e.g. Barracuda)

            Blackberry Enterprise Services

            Unified Communications technologies

            Web Infrastructure:

            Web platforms (e.g. Apache, Tomcat or IIS)

            XML, SOAP, JSON

           Web Services:

            Java or PHP


What we offer you:

  • Health & Wellness Benefits
  • Team Incentive Plan & Discounts
  • Generous vacation and a vacation travel allowance
  • Work-life balance
  • Community involvement


How should you apply?

Log onto our website to create a candidate profile and apply before the closing date:

Bulletin # 15-0169

Our industry and COVID-19

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