Human Resources Business Partner – Cogeco

Trois-Rivières, QC
Montréal, QC

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile, dedicated, problem solvers.
Time Type:
Job Description :
The Human Resources Business Partner (HRBP) will be part of a dynamic and agile Human Resources team. The HRBP will be responsible for providing strategic HR consulting services to managers and employees within a specific area of the business. Understanding the needs of the client group and aligning those with internal policies and procedures, while ensuring compliance with federal and provincial employment legislation is key to this role. With a strong focus on Employee Relations, the areas of support include but are not limited to performance management, coaching, workplace investigations, employee development, etc. This role also works very closely and aligns the overall strategy of our Centers of Excellence in Talent Acquisition, Talent Development, and Change Management, and ultimately contributes to achieving our overall Human Resources priorities.
You’ll benefit from:
Flexibility: yes, we think that what you do matters. At work and at home.
Fun: we laugh a lot, it makes every day brighter.
Discounted services: we provide amazing services to our clients, and you’ll get them at home, because you deserve them.
Rewarding Pay: let’s be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it comes with a great culture.
Benefits: we’ve got you covered.
Career Evolution: join us and we will give you the tools to achieve your career goals!
Technology: you have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.
Builds strong partnerships with members of the management team, employees, and other external partners.
Provides consistent and transparent application of internal policies and procedures to ensure fair and consistent implementation and application.
Partners with our HR cross functional teams such as Compensation and Benefits, Payroll, and Health & Safety.
Partners and supports the HR Recruitment team in the recruitment and selection process, application of best practices and resource planning.
Facilitates and coordinates management and employee information session and training sessions.
Partners with the management team in the annual performance review process including calibration sessions and salary increase process.
Conducts Workplace Investigations, including the completion of investigation reports.
Provides support in the ongoing performance management of employees. This support includes coaching of managers and employees, preparation of disciplinary letters, ensures proper application of pertaining policies and procedures, etc.
Participates in special HR projects including planning, coordination, implementation and evaluation of such HR projects within established timeframes and guidelines.
Prepares communications for employees and managers in a concise and structured manner.
To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the successful candidate must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs.
As part of the role, the successful candidate must take all the necessary measures to ensure their own health and safety, and that of your co-workers and the public in general. All employees must comply with all Health & Safety instructions, guidelines, policies and procedures issued by the Company.
At Cogeco, diversity is an essential asset to our organization’s performance. We are committed to providing equal opportunities to all qualified individuals, regardless of cultural and individual differences. We strive to build teams which reflects the diverse profiles and backgrounds of both the customers and communities we serve, firmly believing that this distinguishes Cogeco from competitors and contributes to our signature of excellence.
Bachelor’s degree or combination of equivalent education and experience
CHRL certified or working towards this designation is an asset.

Minimum 7+ years of progressive HR experience as a Generalist or Business Partner with strong experience in employee relations, performance management and change management.

Demonstrated understanding and knowledge of Federal and Provincial legislation and relevant case law including but not limited to: Canada Labour Code, Canadian Human Rights Act, PIPEDA, Privacy Act, Employment Equity Act, Pay Equity and Occupational Health & Safety Act.
Demonstrated experience in employee relations. Hands-on strategic thinker with developed HR diagnostic, coaching, mentoring, and consultative skills.
Demonstrated ability to negotiate and influence business partners and issues, and to anticipate and manage change effectively.
Ability to “think outside the box” and see the “big picture” impact of decisions and actions.
Strong analytical, problem solving, facilitation, and conflict resolution skills within a culturally diverse multi-location work environment.
Sound understanding of all technical aspects of multiple HR disciplines and their impact on business and financial activities.
Working knowledge of Workday is an asset, or any other HRMS.
Working knowledge of the Google suite such as Gmail, Google Sheets, Google Docs; and MS Office applications including Word, Excel, and PowerPoint, is required.
Strong verbal and written communication skills to compile and prepare information and recommendations for internal and external use.
Strong presentation and delivery skills.
Experienced in effectively coordinating and planning multiple projects, executing multiple tasks simultaneously and efficiently while working with conflicting priorities in a fast-paced environment.
Demonstrated organizational skills and detail orientation
Demonstrated ability to work with limited direction and supervision combined with the initiative to identify and resolve problems independently.
Demonstrated change agent with a learning attitude towards work and teams. Streamlines processes and promotes quality.
Exercises good judgment and uses discretion with highly confidential information.
Demonstrated relationship management skills coupled with a high level of professionalism.
Team player with solid interpersonal skills combined with a winning customer service attitude.
Bilingualism (English/French) is an asset and strongly preferred.
Location :
Trois-Rivières, QC
Company :
Being inclusive is simply welcoming you to be yourself!
Being inclusive also means fostering a climate of trust and respect, and encouraging diversity and equity for every candidate wanting to be part of the Cogeco team.
Being inclusive allows us to reduce barriers in the workplace and to take actions to enable accessibility for all!
Being inclusive is more than a word, it’s our commitment to you!

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at

Apply now

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.