Director, Community Relations (French Services) – CBC

Job Family Media Production
Primary Location Montreal

Position Language Requirement Bilingual (English / French)

Language Skill Level (Reading) B
Language Skill Level (Writing) B
Language Skill Level (Speaking) B

Status of Employment Permanent
Work schedule(s) Full-time

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Your role

As Director, Community Relations, you will draft responses to complaints about TV, radio and digital content produced by Radio-Canada News and Current Affairs, ensuring the quality and consistency of the response policy. To succeed in this role, you must have outstanding knowledge and understanding of all News and Current Affairs programming available across our TV, radio and digital platforms.

This role will also see you represent Radio-Canada on the Quebec Press Council to assist with complaints handling and Board of Directors activities. You may also be asked to serve in the Administrative Office or sit on other committees.

In addition, you will contribute to discussions about Journalistic Standards and Practices (their scope, interpretation, potential amendment, etc.), providing advice and expertise to other Radio-Canada divisions (Regional Services, Radio and Audio, Television, etc.).

Lastly, you will work with News and Current Affairs management to ensure that employees comply with the Corporation’s Journalistic Standards and Practices and Code of Conduct.

We are looking for a candidate with the following:


University degree in journalism or a related field
Ten (10) or more years’ journalism experience
Experience working in a Radio-Canada newsroom a highly desirable asset


Superior editorial judgment and thorough understanding of CBC/Radio-Canada’s Journalistic Standards and Practices (see our website)
Superior knowledge of journalistic processes, newsgathering methods as well as production of stories, programs and content for TV, radio and digital platforms
Extensive current-events knowledge and strong analytical skills
Knowledge of the media and communications industry
Highly developed interpersonal and conflict-resolution skills
Ability to work well under pressure and handle multiple evolving priorities
Strong self-starter
Excellent writing ability
Superior spoken and written French (language of work)
Good knowledge of English (spoken and written)

Candidates may be subject to skills testing.

If this sounds interesting, please click on ”Apply online”. We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Wherever in the wording of the job description either gender is used, it shall be understood to include all genders.

Apply now

Our industry and COVID-19

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