Director – Business Architecture – Telus


Interested in inventing the future?

You are part of a team that will shape the evolution of communication services and help our clients stay connected to the people and things that matter to them most.

The Director, Business Architecture is responsible for the holistic B2B strategic blueprints to fulfill our market strategy and customer experience vision while incorporating operating and business strategy. In addition, you will lead our system, platform and data strategy in partnership with our technology/IT peers as we continue our B2B digital transformation. Your ability to match technology to business outcomes is critical to our go to market success.

At TELUS, we are looking for people that like solving big problems in a team based organizational structure. We believe that our shared success is as much about what you bring to the table everyday as it is about your skills and qualifications. Smart, motivated people that work well in teams can move mountains!

Join our team and make your future friendly too.

Here’s how:

You, as the Director of Business Architecture will build and lead a new team of highly engaged professionals through a variety of fast paced and exciting challenges. Here are the competencies we are looking for:
Strong management leadership skills – ability to build high performance teams, motivate and influence employees to exceed performance initiatives, and possess an understanding of the business and financial elements of a large operation
Big picture thinker who can provide end-to-end oversight to typically siloed functions
Strong influential skills to develop business strategies, secure the support of executive level management, obtain cooperation and consensus from key stakeholders while maintaining personal credibility and strong relationships
Integrate cost-benefit analysis into business decisions to ensure maximum value
Passion for excellence, strong work ethic, solutions-oriented with an entrepreneurial spirit
Your enthusiasm for learning and innovation, love of a challenge and leadership capabilities will be keys to your success.

Ability to understand corporate business strategies and goals, and apply this understanding to make B2B systems/technology development decisions
Develop long term strategies to enable our B2B Digital Transformation supporting our market strategy, product capabilities, customer experience journey and value chain enhancements to drive profitable outcomes for the company
Drive, influence and support strategy through expert knowledge cross architecture domains and understanding of downstream impact on cross-functional teams including other business units
Obtain cross functional and executive alignment on system, platform and data roadmaps
Lead a team of architects, strategy managers and business analysts to develop & manage B2B capability maps, value streams and other B2B business architecture artifacts
Work with our CIO and data governance teams, evolve our B2B systems in support of faster time-to-market and lower development costs
Enhance our governance and reporting capabilities to drive better B2B decisions and business outcomes

Required Knowledge, Skills & Abilities:
Practical knowledge of service development and product management methodologies and processes
Practical knowledge of architecture frameworks and proven leadership in the development of architectures to support the business strategy
Financial analysis and business case development experience
Strategy development methodologies
Strong knowledge of wireless/fixed broadband, Telecom IT systems and platforms
Performance management and leadership methodologies
Engineering, IT or related technical degree with MBA preferred, or MBA with strong technical background and demonstrated experience/competence working with IP, wireless and related technologies, or 7+ years business background in a technology industry with relevant experience in a product management or development role
What we give back to you:
Opportunities to excel and show your stuff- work on high value and high visibility projects – this is one of the top priorities within the TELUS Business Solutions team
Flexible work styles with the ability to work in and out of the office
Work in an organization that actively supports your personal development with leading edge training and development tools
An environment that lets you be your best every day
Work in an organization that actively supports you giving back to the community you live in
Competitive pay & benefits
A place that embraces our core values:
Spirited team work
Courage to innovate
Embrace change
Initiate opportunity and a Passion for growth
Who is TELUS?

We’re a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Primary Location: CA-BC-Vancouver
Other Locations: CA-ON-Toronto, CA-AB-Edmonton, CA-AB-Calgary
Schedule: Full-time

Apply now