Account Manager, Multi-Dwelling Unit (MDU) – Eastlink

As one of Canada’s Best Managed Companies, Eastlink takes great pride in delivering advanced technologies/services that connect its customers to the things and people that matter most. Powered by state-of-the-art fibre optic and mobile networks, we bring world-class communications and video entertainment services including high speed internet, mobile, TV, telephone, security and automation, data communications and exclusive, locally-produced programming to residential, business and public sector customers across Canada. Headquartered in Halifax, Nova Scotia, Eastlink operates with an employee base of over 1300 people who serve customers in NS, PEI, NL, NB, ON, AB, BC and Bermuda.

Eastlink is looking for highly motivated and sales driven individual to assume the role of Account Manager, Multi-Dwelling Unit (MDU) based in Halifax, NS. The objective of this role is to build and maintain strong relationships with developers and property managers in the MDU community and execute sales plans/initiatives for their properties to drive RGU and revenue growth within the MDU market.

The Account Manager is the face of Eastlink for all key stakeholders and their tenants at partnered buildings. They will be responsible for conducting regular business reviews with their direct contacts, ensuring all aspects of the partnership agreement are being executed and identifying opportunities for revenue and RGU growth within their properties. The Account Manager will be responsible for developing and executing sales plans by implanting key selling initiatives and utilizing internal resources to hit their revenue and penetration targets in their portfolios. Some activities include hosting lobby events, executing product demos, holding staff and tenant education sessions, ensuring marketing and promotion material is relevant and up to date, coordinating direct sales initiatives and ensuring sales leads are effectively delivered and converted. This role works closely with the regional sales and marketing team.

The candidate will need a vehicle, a valid driver’s license and do to the nature of the role will need to be available to work evenings and weekends when required by the business. To be successful, the individual will be results oriented and have a strong commitment to customer service. The ideal candidate will have an undergraduate degree in business and will have experience in account/client management. Experience and knowledge of the telecommunication industry and/or the MDU industry is an asset.

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Dedicated to reflecting the customers and communities we serve, we embrace diversity and inclusion throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

If you are ready to explore an exciting career at Eastlink, your journey begins here.

Apply now

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.